Privacy Policy

Synapses Internet Services ("Synapses," "we," "us") values your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, address, email address, phone number, billing details.
    • Technical Information: IP addresses, browser types, usage patterns, and equipment information.
    • Usage Data: Data on your service use, including bandwidth consumption and connection logs.
  2. How We Use Your Information

    Synapses uses your information to:

    • Provide, maintain, and improve our internet services.
    • Communicate important information about services, maintenance, billing, and promotions.
    • Resolve technical and service-related issues.
    • Ensure security and compliance with applicable laws.
  3. Data Sharing

    We do not sell or rent your personal information. Data may be shared only:

    • With authorized service providers performing functions on our behalf (billing, customer support).
    • When legally required by law enforcement or court orders.
    • To protect Synapses, its subscribers, or public safety.
  4. Data Security

    Synapses employs robust security measures to protect your personal data from unauthorized access, misuse, or loss. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.

  5. Cookies and Tracking Technologies

    We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance security. You may disable cookies through your browser settings, though this may impact your user experience.

  6. Your Rights

    You have the right to:

    • Access your personal data.
    • Request corrections or updates to your information.
    • Request deletion of your personal data under certain circumstances.

    Requests can be made via contacting our support.

  7. Retention of Data

    We retain your data only as long as necessary to provide our services and comply with legal obligations.

  8. Third-Party Websites

    Our website may link to third-party websites. Synapses is not responsible for privacy practices or content of these external sites.

  9. Changes to the Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website and communicated to subscribers through email.

  10. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact:

    • Email: synapses-innovations@gmail.com
    • Phone: +63 963 100 2339
    • Address: Purok V, Brgy. Bugko, Monrdagon Northern Samar